GiftTree FAQ's

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Ordering

How can I place an order?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST.

What happens after I place an order?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST.

What do you do with my information?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST.

Shipping and Delivery

Are there any restrictions on delivery locations?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST.

What happens if my recipient isn't home to receive the gift?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST.

Can you ship to a PO Box?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST.

What can be delivered same day?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST

What shipping methods do you use?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST

What if the gift is going to a business?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST

What if I gave an incorrect or incomplete address?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST

What time will my order be delivered?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST

What if my gift doesn't arrive on time?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST

Payment and Fees

What forms of payment do you accept?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST.

What other fees or charges can I expect when placing an order?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST.

Coupons and Promotions

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST.

How can I receive special offers from GiftTree?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST.

How can I unsubscribe from your coupon offers?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST.

I have two promotional codes; can I apply them both?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST.

Currently, I'm able to obtain a discount/promotional offer on my order. If I call in to complete my order will I still get the discount?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST.

Packaging and GiftTree Guarantee

Will my gift look exactly like the one in the photo?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST.

What if I'm not happy?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST.

Summer Shipping

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST.

General

How can I make changes to my order?

Place your order on GiftTree anytime, 24 hours a day! For a more personal experience, pick up the phone and give us a call. Our team of knowledgeable gifting experts are available by phone Monday - Friday between 6 am and 4 pm PST.

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